Purchase & Delivery

Delivery Rate

US$30 for WORLDWIDE STANDARD SHIPPING and USD56 for WORLDWIDE EMS. 

FREE SHIPPING on all orders from ASIA PACIFIC AREA including:

Hong Kong / China / Macau / Japan / South Korea / Taiwan / Indonesia / Malaysia / Philippines / Singapore / Thailand / Vietnam / Australia / New Zealand 

FREE WORLDWIDE STANDARD SHIPPING OVER US$102. 

 

Delivery Agent

Hong Kong orders will be shipped using S.F. Express delivery service.

*Shipments delivered to Hong Kong's Non-Industrial / Commercial Locations or Hong Kong's Remote Areas  will be subject to HKD30 service charge. Payment method of the above service charges will not be bounded with the shipping charges(paid by receivers). Shipments collected from or delivered to the above locations require an additional business day.

China and Macau will be shipped with King Kong Express or S.F. Express delivery service.

International orders will be shipped with Hong Kong Post.

 

Delivery Time

Hong Kong and China

In Hong Kong and Mainland China, orders are delivered 5 days a week, excluding Saturday, Sundays and Public Holidays (Hong Kong).

 

Rest of the World

Orders are delivered on weekdays,  subject to International delivery times in your country.

 

Hong Kong - estimated up to 2 business days

China & Macau - estimated up to 12 business days

Rest of the World - estimated up to 14 business days
 

Please allow extra handling time for your order during public holidays and peak seasons. 

There could be some cases your local customs office may require additional documents and time to have your package cleared.

In this situation, the estimated delivery time may be affected.

 

Store Pickup

We offer FREE local pickup in stores for all online orders. 

 

Branches address: 

WORKWARE – mira place

Shop 236, 2/F, Mira Place One, 132 Nathan Road, Tsim Sha Tsui, Hong Kong

BUSINESS HOURS : Mon - Sun 12:00-22:00

 

WORKWARE – hysan place

Shop 420-421, 4/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong 

BUSINESS HOURS : Mon - Sun 12:00-22:00

 

GOLD YARD – life department store

G/F, No.9, Mee Lun Street, Central, Hong Kong 

BUSINESS HOURS : Mon - Sun 12:00-20:00

 
All orders placed after 9am (GMT+8) Monday to Friday will be processed on the next business day. We'll send your tracking information as soon as your order has been shipped.
 
All orders must be picked up within 7 days (included public holiday) from the date arrived our stores. Uncollected orders will be returned to warehouse and resend by SF. express (paid on deliveries)
 
Customers must pick up order at the store originally selected. 
 
To return & exchange your store pickup orders, please refer to our return & exchange policies. 
We do not accept any refund or exchange in stores.  

To pickup the order, please bring a valid ID card and the confirmation email issued by WORKWARE HERITAGE CLOTHING COMPANY. Customers are requested to sign a confirmation of the pickup.